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Energy Educator

Comstock Park, MI 49321

Posted: 11/22/2024 Employment Type: Contract Industry: Field Technician Job Number: TT8365061122 Pay Rate: $20-25 / hour

Job Description

JOB SUMMARY
The Energy Educator will provide residential energy assessments for pre-qualified utility customers. Energy assessments will include walk through educational discussions with the customer about their energy use and tips for reducing energy consumption. In addition, the EE will install energy savings products such as programmable thermostats and LED Light bulbs, based on customer needs. The assessment and direct installation of products will be conducted with the goal of increasing customer satisfaction with the utility client.

DUTIES AND RESPONSIBILITIES
  • Ensure that established daily performance goals are met through onsite visits and installation of energy saving measures including thermostats, often in a fast-paced environment. 
  • Work independently to conduct energy assessments. This includes travel to the homes, meeting with the customer, completing paperwork, and using a handheld tablet to input energy saving measures accurately, recommendations and interface with multiple databases and outlook interfaces. 
  • Be able to recommend other utility programs for the customer to participate in.
  • Ensure that client brand is accurately displayed via a uniform, print collateral, table displays, etc.
  • Strive for 100% customer satisfaction
  • Advise internal teams on any relevant program concerns and recommend changes to current procedures based on field interactions and customer feedback
  • Performs related work as required
QUALIFICATIONS
  • Related training and/or experience in maintenance, weatherization and/or energy efficiency principals and techniques preferred. 
  • Customer service experience desired
  • Ability to learn and work with new technology (e.g. handheld data devices, Office Suite)
  • Ability to communicate with technical and non-technical individuals
  • Ability to prioritize activities and meet established goals and deadlines
  • Ability to work independently, take initiative, and handle a variety of activities concurrently
  • Ability to travel locally
  • Exemplary communication and presentation skills
  • Problem-solver with ability to respond to a diverse set of challenges in the field and do whatever it takes to meet project deliverables on schedule while providing excellent customer service 
  • Current Michigan driver’s license and good driving record
  • Able to pass company background clearance and substance abuse screening. 
SEEL Benefits
  • Competitive hourly compensation, commensurate with experience
  • Remote work  
  • Assigned company vehicle and phone stipend
  • Paid Time Off (PTO) and paid holidays
  • Excellent health, dental, optical, and life insurance benefit program, with a significant portion of premium paid by the company
  • 401K Match Program
  • Company sponsored training and a Tuition Reimbursement program
 
The above information is intended to describe the most important aspects of the job.  It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to perform the work.
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About Comstock Park, MI

Ready to take the next step in your career? Explore job opportunities in the picturesque area of Comstock Park, Michigan, where growth meets charm. Located just north of Grand Rapids, Comstock Park offers job seekers a unique blend of urban convenience and small-town warmth. With landmarks such as the Fifth Third Ballpark, home to the West Michigan Whitecaps minor league baseball team, and local cuisine favorites like Michigan craft beer and Dutch apple pie, this region has much to offer. From art galleries like the Lions & Rabbits Art Center to outdoor spaces like Townsend Park, there's something for everyone to enjoy while pursuing their career goals. Take a leap and discover the endless possibilities waiting for you in Comstock Park, Michigan.