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Energy Educator: Grand Rapids, MI

Comstock Park, MI 49321

Posted: 11/02/2023 Employment Type: Contract Industry: Field Technician Job Number: TT531901112 Pay Rate: $23-25 / hour

Job Description

Energy Educator
The Energy Educator will provide field support for targeted outreach and lead generation for residential utility customers. The goals of successful outreach are to (1) provide prequalified leads to trade allies; (2) build and strengthen relationships with property management stakeholders, as well as community partners; and (3) conduct comprehensive energy assessments.

Ensure that successful outreach and program marketing is delivered to achieve program participation goals as well as weekly and annual key performance indicators (KPIs)
Assist with developing outreach strategies to generate increased program participation
Ensure that established daily performance goals are met through various outreach activities and event participation
Report accurate results of outreach activity
Advise internal teams on any relevant program concerns and recommend changes to current procedures based on field interactions and customer feedback
Work independently to conduct energy assessments. This includes travel to the homes/business, meeting with the customer, completing paperwork, and using a handheld tablet to input energy saving measures, recommendations and interface with multiple databases
Perform energy assessments and record findings (e.g. insulation level, thermostat type, furnace efficiency, condition and water type savings) and download/upload the required forms and worksheets
Provide and influence the Small Business owner to participate in the Program
Ensure that client brand is accurately displayed via a uniform, print collateral, table displays, etc.
Performs related work as required
Bachelor’s degree in marketing, Communication or related field (preferred)
Training in maintenance, weatherization and/or energy efficiency principals and techniques (preferred)
Sales experience
Able to learn and work with new technology (e.g. handheld data devices)
Excellent Customer Service Skills
Effective oral, written, and interpersonal skills
Ability to prioritize activities and meet established goals and deadlines
Ability to work independently, take initiative, and handle a variety of activities concurrently
Intermediate level of proficiency in Excel and other Microsoft Office Suite applications
Ability to travel locally
Current Michigan driver’s license and good driving record
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