Inside Sales Manager
Detroit, MI 48216 US
- Sales Strategy and Planning:
- Develop and execute inside sales strategies to meet or exceed sales targets in collaboration with Strategy Department.
- Analyze Energy market trends for related opportunities received from completed customer registrations.
- Understand Utility filings and Public service regulations.
- Create and implement sales plans aligned with the company's objectives.
- Sales Process Management:
- Oversee the sales process from lead generation to closing deals.
- Monitor and optimize the sales pipeline to ensure efficient sales operations.
- Ensure accurate and timely reporting of sales metrics and performance.
- Customer Relationship Management:
- Maintain strong relationships with key customers and accounts.
- Address customer inquiries, concerns, and issues promptly and professionally.
- Work closely with the VP Sales to capture all CRM inputs related to contacts, accounts and opportunities
- Manage membership affiliations including conference/event engagement
- Training and Development:
- Conduct regular training sessions on CRM to enhance the skills of the sales team.
- Keep the team updated on product knowledge and industry trends.
- Collaborate with other departments such as marketing, product development, and customer support to align strategies and achieve common goals.
- Provide valuable feedback from customers and the field to assist in product/service enhancements.
- Sales Analysis and Reporting:
- Analyze sales data and metrics to identify areas for improvement.
- Prepare regular sales reports for senior management.
- Budget Management:
- Assist in setting the inside sales budget and manage resources effectively.
- Bachelor's degree in Business, Sales, Marketing, or a related Energy field (or equivalent experience).
- Proven experience as an Inside Sales Manager or a similar role, with a track record of meeting or exceeding sales targets.
- Excellent leadership and team management skills.
- Strong understanding of sales strategies and sales process optimization.
- Outstanding communication and interpersonal abilities.
- Analytical mindset with the ability to interpret sales data and make data-driven decisions.
- Familiarity with CRM software and sales management tools.
- Proactive, result-oriented, and able to thrive in a fast-paced environment.