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Tunnel Attendant / Facility Maintenance

Detroit, MI 48226

Posted: 02/28/2024 Employment Type: Contract Industry: Clerical Job Number: GS1656763831 Pay Rate: $20 / hour

Job Description

Who wants the experience to work at the borders for the Detroit tunnel to Canada? 

If you're actively seeking employment and like the out doors this is the position for you!

Location:  Downtown Detroit
Pay: $20.00
Shifts: 2nd & 3rd

Traffic Control/Traffic Management

  • Regulate traffic flow on the Detroit Plaza, both upper plaza and lower plaza, including directing deliveries 
  • Direct traffic into the proper lanes for electronic toll collection or inspection by using hand signals, whistles, and verbal communications 
  • Direct traffic into lanes on an even basis to mitigate traffic backups 
  • Direct traffic approaching the Tunnel or within the Tunnel regarding emergency situations/ work crews
Customer Service
  • Assist customers (including processing credit cards or transponders, answering questions, directing, etc.) 
  • Keep unauthorized persons out of restricted areas  
  • Refer drivers to DWT Customer Service, regarding any toll account inquiries 
  • Notify supervisor of accidents, toll gate and alarm malfunctions, and maintenance repairs needed
Safety & Security: 
  • Adhere to and support Company’s Environmental, Social, and Governance (ESG) initiatives 
  • Maintain safe working environment by complying with Company procedures, rules, and regulations 
  • Notify supervisor of accidents/incidents on the Detroit Plaza property or in the Tunnel
Facilities Upkeep: 
  • Maintain the cleanliness of Detroit Plaza Sanitize common areas and frequently touched surfaces 
  • Perform basic clean-up tasks and all general custodial duties 
  • Sweep up the Detroit Plaza grounds 
  • Pick up debris and trash on the property, including removal of debris, trash, bottles, etc. 
  • Maintain cleanliness of all the booths Ensure lights are working; replace bulbs as needed 
  • Snow removal: shovel snow, plow snow, and spread salt 
  • Notify supervisor when supplies are needed 
  • Notify supervisor of any equipment malfunctions
  • High School Diploma, GED, or equivalent 
  • Valid driver's license 
  • Experience working with the public 
  • Good communication skills 
  • Ability to serve customers with dignity, respect, courtesy, and kindness 
  • General knowledge of various equipment used in minor facilities maintenance

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